Rule Referee support
Rule Referee support
Questions, issues, or a game you'd like to see added? Start here. Rule Referee is a board game rules app for iPhone, iPad, and Android, and I'm Autumn, the person who built it. The fastest way to reach me is email.
autumn@4seasonsbyautumn.com
Quick help
What do you need?
Most messages land in one of these three. Pick yours and the email starts itself.
Report an issue or a wrong answer
If something didn't work the way you expected, send me three things:
- The game you were playing
- The question you asked
- What happened
That's enough for me to trace it and fix it at the source.
Report an issueRequest a game
Send me the game title and the publisher. I prioritize new games based on what families are actually playing. Check the games list first, it might already be there 🙂
Request a gameBilling and subscriptions
Rule Referee is free to download with 5 games free. The full library is $2.99 a month. Apple and Google run the billing, so cancellations and refunds happen in your App Store or Google Play account.
Ask about billingWhy it won't guess
Rule Referee only answers for games it knows
Rule Referee answers questions only for games that have been reviewed and added to the app. Ask about a game that isn't in yet, and the app tells you so instead of making something up. Every game is tested against 400 to 650 real rules questions before it ships, then I spot-check it myself.
A wrong answer at the table is worse than no answer.
Common questions
Rule Referee support FAQ
How do I get help with Rule Referee?
Email me at autumn@4seasonsbyautumn.com. I read every message myself and reply within 24 to 48 hours.
How do I report a wrong answer?
Email me at autumn@4seasonsbyautumn.com with the game name, the question you asked, and the answer you received. I review every report personally and update the underlying rules when needed.
How do I request a new game?
Send me the game title and the publisher at autumn@4seasonsbyautumn.com. I prioritize new games based on what families are actually playing. Check the games list first, it might already be there 🙂
How do I find a game in the app?
Open Rule Referee, tap the games library, and choose from the supported titles. New games are added regularly. If the one you want isn't there yet, email me and ask for it.
Why won't Rule Referee answer questions about a specific game?
Rule Referee only answers questions for games that have been reviewed and added to the app. If a game isn't supported yet, the app tells you instead of guessing. That's on purpose. A wrong answer at the table is worse than no answer.
Does Rule Referee work offline?
Yes. All rule knowledge lives directly inside the app. No internet connection is required to ask a question or get an answer.
Is my data private?
Yes. Rule Referee doesn't collect personal data and doesn't send your questions to any external server. Everything happens on your device. The privacy policy has the details.
How do I cancel my subscription or get a refund?
Apple and Google handle Rule Referee subscriptions, so you cancel or request a refund in your App Store or Google Play account, not in the app. If something about the app made you want one, I'd still like to hear about it.
Is Rule Referee AI?
No. Rule Referee runs on a deterministic NLP retrieval engine. It matches your question to answers written ahead of time from the official rulebook, so the same question gets the same answer every time.
I publish board games. Who do I talk to?
Me! The Publisher Program page has pricing and how it works, or email me directly.
